This post is long
overdue. In Part 1, we considered a bit of the history behind the current emphasis on
country ownership—at least it was current when I started; in Part 2, we spent a little time on the crucial question of why we
would want to measure country ownership, and we discussed some implications:
When it comes to
ownership, the old saying “if you can’t measure it, you can’t manage it” begs
the question: “should you be managing someone else’s ownership?” Since the
obvious answer is “no,” we need to realize that developing, cultivating, or allowing
ownership happens within the tension of desired transitions in roles between
different entities. If we avoid the pretense that we are somehow “objective”
and outside of the game of this transition, as donors, technical advisors, or
evaluators, Part 2 concluded on the following question :
If
ownership grows or withers from the net result of an interaction, a dialogue, a
transfer of resources, an exchange in capabilities, the negotiation of roles in
decision-making, then what is the point of ownership measurement if it
exclusively focuses on the recipient? If I am the provider of assistance, or
the donor, or the policy adviser, does it make sense for me to try and measure
the recipient's ownership without questioning my role in this process?
This last blog is an
attempt at the what and the how of measurement. Remember that we are
dealing largely with monitoring and evaluation of country ownership, rather
than research. In the former case, information (signals) has to be produced in
a time frame and with a frequency aligned to management processes so that it
can be used to inform management decisions. This is very different from a
research exercise.
I hope to convince you
that how we measure country ownership cannot be dissociated
from why we measure it. And this has profound consequences.
Let's start at the very
beginning (Von Trapp, Maria. 1965). Measuring ownership is going to require solving
a great many questions, but first and foremost it's going to require making two
choices. These choices are always made, but they are not always explicitly made
with respect to alternatives and opportunity costs:
- The first thing we do with something complex is to break
it down (reduce) it to elemental components. And we're going to have to
decide which 'parts' of ownership we're going to focus on.
We saw in Part 1, how
PEPFAR identifies four main components to ownership, namely political will and
ownership, institutional ownership, capacity, and mutual accountability. I
discussed briefly how there are circuitous relationships between these
different things (ownership is part of stewardship, which is part of or
the same as proper governance, which is part of capacity, which is part of
ownership, for example). There’s also a nested Russian Dolls element as well
(political ownership needs to translate into institutionalization of key
values, processes, etc, which needs to translate into operational capacity and
capability, which can be broken down into a number of capacity areas).
This is not a critique
of any single assessment tool or conceptual model, but simply a recognition
that, for one thing, we are trying to assess something which cannot be fully
assessed, given that it involves layers of both institutional and human
intentions, actions and reactions. We are trying to capture observable signals
about something, which is at the same time social, psychological,
institutional, and political. When trying to assess a whole by breaking it down,
we gain in precision (reliability) in measuring specific pieces, but we lose in
validity because of the glue and connecting pieces we are forced to discard as
we proceed. It may be acceptable, even necessary, to do this, but we need to
face that this is what we are doing.
There are other ways to
look at ownership which are as valid as PEPFAR's approach. And much like
capacity, each component of analysis needs to be broken down into more pieces.
Here are some categories and sub-categories of analysis that have been proposed
and used:
- The four components above (political will,
institutional ownership, capacity, and mutual accountability) are examined
in terms strategy, resource allocation, operational planning, implementation,
and M&E;
- Other efforts have looked at 'readiness to implement
country owned solutions' by considering country leadership, ownership and
advocacy; conditions in the policy and planning environment; institutional
dynamics: management, coordination and implementation; as well as the
culture of learning and knowledge-based practices;
- Mutual accountability relates to a host of
relationships: citizen, donors, internal accountability, with a number of
sub-domains, notably finances;
- Ownership also translates at different system levels.
In one of our efforts to assess ownership at district level, we had to
consider operationalization of the national HIV plan at the district level
(very close to the concept of institutionalization); institutional
coordination of HIV care and treatment activities; and congruence of
expectations between levels of the health system.
- We have also tried looking at stages of transition in
roles (shared or divided between "external" and
"internal/country" planners, implementers). Elements under
assessment included health planning; service delivery; specific management
functions (finances, supply chain, laboratory, human resources; supply
chain management; laboratory management); training; health information;
and capacity building.
As you can tell, we were
trying to save some of that glue and connecting pieces that fall off the side. The
point of this list is to show the breadth of elements that can be
considered, and the potential depth of each element, not to mention layers
(geographic and institutional) of systems and sub-systems. We break down the
concept to simplify our life, and then realize that it's "bigger on the
inside" (Who, Dr., 2007).
Nonetheless, this is the
first choice and the first step of awareness:
- After we've mapped out the boundaries of our exercise /
assessment / research, how are we going to break down the concept of
ownership?
- How much of the glue and connecting pieces are we ready
to lose in the process?
- How far down are we going to drill down?
- What will be the level of effort required by our
measurement effort depends on our answer to these questions.
- The second question is about our measurement process,
and how 'emic' (from the inside) or 'etic' (from the outside) we will be
in measuring ownership. Ok, in simple words: who's perspective are we
taking in assessing ownership: that of external agents, or that of the
purported owners? Are we trying to be objective or participatory?
You may have noticed
that I gleefully dodged the issue of what type of metric we construct--this
would require a longer treatment, and for now many approaches are on the table
and none have been validated better than any other. Among the options:
- Scorings and ratings about perceptions of ownership in
various components;
- Multi-item response indices based on discrete numerical
scales (1-5; 1-10 usually), or anchored scales (where each numerical
response corresponds to a descriptive textual "anchor" or
"word-picture");
- Additive scales based on meeting a number of criteria
(yes/no);
- Full qualitative analyses;
- Etc.
It is important to pick one
approach, design, validate and use it appropriately, but the question I want to
deal with here is far more fundamental. Let's say that you've stuck with four
components of assessment of ownership used by PEPFAR at some level of a
national social service system (health district, school, social welfare
department, etc.), the key question will be whether you take one of two paths:
a- Attempt
to measure ownership [of a program, policy, or project, in an institution or
system] as objectively as possible, without bias and influence from the agents
inhabiting the structures being assessed; or
b- Measure
ownership with the actors and stakeholders-subjects of the process of taking
ownership.
Now the first
temptation—I use the word temptation
because it usually leads to sins of program
design –the temptation is to go for, "we'll blend the two approaches, and
get a middle of the road tool."
I want to use a metaphor
to illustrate how the temptation of a ‘middle of the road’ approach can be
self-defeating.
Imagine that the
methodological space we must travel from one measurement approach to another (objective
versus participatory) is a landscape that we are going to walk across. In
Figure A below, this landscape is a flat plain, where we can easily move from
one point to the next, and stop wherever appropriate. There is an objective end
of the spectrum (some sort of reliable external audit) and a subjective one (maybe
asking five key informants, "how much ownership do you think there is in
the province on X? Thank you."). The path between the two ends is flat, so
there is no cost, or very little, to moving and stopping along. If a compromise
is needed, all we need to do is move the design cursor to the ideal fair and
balanced position to enjoy the best of both worlds.
This would be very nice,
indeed, and it’s a pleasant illusion when your livelihood depends on
maintaining the illusion. But I suspect that most choices about measurement are
made on a different type of landscape. Imagine that we are not faced with a nice clean plain, but instead have to walk
through a mountainous landscape, one that looks more like Figure B. The path
between the two ends is rugged, with peaks (B4, B6, B8) and valleys (B3, B5,
B7, B9). It’s hard to push over a peak, and once you do, you roll down very
fast into the next valley. Consequently
a small inflection in design one way or the other will lead to quickly losing a
lot of the features of the previous design [side note for the geeks, the
peaks are “tipping point”].
What is
important--essential--to understand here is that if we most likely live in a
B-type world, rather than an A-type world, we don’t get to make small adjustments to our
hearts’ content, but rather we observe (or ignore) that small adjustments to our methods have big consequences. As
soon as we move across points B4, B6, or B8, what results is not a small change
in the balance of our methods, but a jump which can be far more consequential
than we think (i.e. from B5 to B7).
(Note that our
discussion has focused only on the ownership question, leaving aside that of
the change process, called transition. We’ve had interesting efforts working
with PEPFAR/CDC trying to move forward on this, but I don’t think it’s quite
cooked and ready to serve yet. Only to say that providing information about the
two sides of the equation makes a lot of sense and only strengthens the
argument for a learning approach.)
Stay tuned for the next
and final (!) entry on this blog series focusing on country ownership which
will explore the practical implications of this discussion.
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